SMS Consent & Opt-In

About the program

Snapdragon Forge LLC provides a reporting service to subscribing dental practices. As an optional part of that service, an authorized owner or office manager at a subscribing practice can text a question about their own practice's key performance indicators (for example, "what was production yesterday?") to our service number and receive an automated reply drawn from the data the practice has authorized us to report on. This is a transactional, account-related messaging program. It is not marketing, and the program is offered only to a subscribing organization's own authorized staff - it is not available to the general public and we never purchase or rent phone numbers.

How you opt in (consent workflow)

Consent is always affirmative and explicit - there is no pre-checked box, and we never add a number without the subscriber's express request. An authorized representative of a subscribing practice opts in through one of the following equivalent paths during onboarding:

• Service order form. The representative provides their mobile number and checks an opt-in box (unchecked by default) on the written service order form, agreeing to receive SMS replies to questions they text.
• Documented verbal consent. During an onboarding call, the representative provides their mobile number and verbally agrees to receive SMS replies; we record the date, name, and number consenting.
• Subscriber-initiated text. The representative texts our service number first to begin a conversation, which constitutes their request to receive replies.

By any of these paths, the subscriber agrees to the consent statement below.

Consent language

"I authorize Snapdragon Forge LLC to send me automated SMS/text messages at the mobile number I provided, consisting of replies to questions I text about my practice's reporting data. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for help. Consent is not a condition of purchase."

Before consenting, please review our Privacy Policy and Terms of Service.

Program disclosures

• Messages you'll receive. Automated replies to the KPI questions you text us.
• Message frequency. Varies based on your use of the service and the questions you send.
• Message and data rates. Message and data rates may apply, according to your mobile carrier plan.
• Opt out. Reply STOP to any message to unsubscribe. After you send STOP, we send one confirmation message and then stop texting unless you opt in again.
• Help. Reply HELP to any message, or email pete@snapdragonforge.com.
• No sharing or selling. No mobile information is shared with third parties or affiliates for marketing or promotional purposes. Mobile phone numbers and SMS opt-in data and consent are never shared with any third party. See our Privacy Policy.
• Carrier disclaimer. Mobile carriers are not liable for delayed or undelivered messages.

Sample messages

Opt-in confirmation (after you consent): "Snapdragon Forge: You're now set up to receive automated replies to questions you text about your practice's KPIs. Message frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to unsubscribe."

You text: "What was production yesterday?"

We reply: "Snapdragon Forge: Production yesterday was $5,200 against a $6,200 target. Reply HELP for help, STOP to unsubscribe."

You reply STOP: "You have been unsubscribed and will receive no further messages from this number. Reply START to resubscribe."