SMS Consent & Opt-In

About the program

Snapdragon Forge LLC provides a reporting service to subscribing dental practices. As an optional part of that service, an authorized owner or office manager at a subscribing practice can text a question about their own practice's key performance indicators (for example, "what was production yesterday?") to our service number and receive an automated reply drawn from the data the practice has authorized us to report on. This is a transactional, account-related messaging program. It is not marketing, and the program is offered only to a subscribing organization's own authorized staff — it is not available to the general public and we never purchase or rent phone numbers.

How you opt in (consent workflow)

Consent is always affirmative and explicit — there is no pre-checked box, and we never add a number without the subscriber's express request. An authorized representative of a subscribing practice opts in through one of the following equivalent paths during onboarding:

• Service order form. The representative provides their mobile number and checks an opt-in box (unchecked by default) on the written service order form, agreeing to receive SMS replies to questions they text.
• Documented verbal consent. During an onboarding call, the representative provides their mobile number and verbally agrees to receive SMS replies; we record the date, name, and number consenting.
• Subscriber-initiated text. The representative texts our service number first to begin a conversation, which constitutes their request to receive replies.

By any of these paths, the subscriber agrees to the consent statement below.

Consent language

"I authorize Snapdragon Forge LLC to send automated SMS/text messages to the mobile number I have provided, in reply to questions I text about my practice's reporting data. Message frequency varies based on my use of the service. Message and data rates may apply. I can reply STOP to cancel at any time and HELP for help. Consent is not a condition of any purchase."

Program disclosures

• Messages you'll receive. Automated replies to the KPI questions you text us, and occasional service-related notices about the messaging program.
• Message frequency. Varies based on your use of the service and the questions you send.
• Message and data rates. Message and data rates may apply, according to your mobile carrier plan.
• Opt out. Reply STOP to any message to cancel. After you send STOP, we send one confirmation message and then stop texting unless you opt in again.
• Help. Reply HELP to any message, or email pete@snapdragonforge.com.
• No sharing or selling. No mobile information is shared with third parties or affiliates for marketing or promotional purposes. Mobile phone numbers and SMS opt-in data and consent are never shared with any third party. See our Privacy Policy.
• Carrier disclaimer. Mobile carriers are not liable for delayed or undelivered messages.

Sample messages

You text: "What was production yesterday?"

We reply: "Eclipse Smiles — production yesterday was $5,200 against a $6,200 target. Reply HELP for help, STOP to opt out."